Family Room Volunteer

Family Room Volunteers are crucial in ensuring this room is a restful and peaceful environment for our guests. The Family Room is open only when a volunteer is present.

Volunteer Qualifications & Training – To be eligible to be a Family Room Volunteer, you must:

  • Be a least 21 years of age
  • Complete an RMHC-SWVA Volunteer Application (printable volunteer application)
  • Be interviewed prior to your acceptance
  • Have the ability to interact and communicate well with families and staff
  • Complete Carilion’s volunteer training and requirements*
  • Complete orientation provided by RMHC-SWVA Volunteer Manager

*Carilion Volunteer Requirements:
– Background Check
– Health Screening including TB test (blood draw), Oral drug screen, and flu shot required during flu season
– Video training ~30 minutes

Volunteer Hours – Volunteers are needed for 3-hour shifts (flexible), 7 days a week:

  • 9:00am – 12:00pm
  • 12:00pm – 3:00pm
  • 3:00pm – 6:00pm
  • 6:00pm – 9:00pm

Volunteer Responsibilities – Volunteers are responsible for:

  • Welcoming and registering new guests
  • Answering the telephone
  • Ensuring that guests are following the Family Room policies
  • Providing a friendly and supportive atmosphere
  • Maintaining a clean and orderly room
  • Fix Snacks & Coffee
  • Complete minimal record keeping

For additional information – please contact the Volunteer Manager, Rebecca Brockman at 540-857-0770 or rbrockman@rmhouse.net