Family Room Volunteer

Our Family Room is operating under limited hours at this time,
we are looking to welcome back previous volunteers as well as new volunteers.
Please register as a volunteer, we will contact you once opportunities are available.
We ask that all those who are interested,
even if you have volunteered with us before, submit a new application.

Family Room Volunteers are crucial in ensuring this room is a restful and peaceful environment for our guests. The Family Room is open only when a volunteer is present.

Volunteer Qualifications & Training – To be eligible to be a Family Room Volunteer, you must:

  • Be a least 21 years of age
  • Complete an RMHC-SWVA Volunteer Application (printable volunteer application)
  • Be interviewed prior to your acceptance
  • Have the ability to interact and communicate well with families and staff
  • Complete Carilion’s volunteer training and requirements*
  • Complete orientation provided by RMHC-SWVA Family Room Coordinator

*Carilion Volunteer Requirements:
– Background Check
– Flu Shot
– COVID vaccination – proof required
– Take 3-hour online class
– Wear a mask
– TB Blood Test/TB Questionnaire

Volunteer Hours – Volunteers are needed for 3-hour shifts, 7 days a week:

  • 9:00am – 12:00pm
  • 12:00pm – 3:00pm
  • 3:00pm – 6:00pm
  • 6:00pm – 9:00pm

Volunteer Responsibilities – Volunteers are responsible for:

  • Welcoming and registering new guests
  • Answering the telephone
  • Ensuring that guests are following the Family Room policies
  • Providing a friendly and supportive atmosphere
  • Maintaining a clean and orderly room
  • Fix Snacks & Coffee
  • Complete minimal record keeping

For additional information – please contact the Family Room Coordinator, Donna Kester at 540-857-0770 or