Our Mission

Ronald McDonald House Charities of Southwest Virginia provides the Ronald McDonald House, a comfortable and supportive home-away-from-home for the families of sick and injured children who must come to the Roanoke area for medical treatment, and the Ronald McDonald Family Room, a respite area for parents to rest and regroup, steps away from their child’s bedside.

Why We Strive

Imagine your grandchild being born weeks too early; imagine your active teenager has been rendered silent due to an automobile accident; imagine your toddler being diagnosed with cancer. Now imagine having to travel miles from home for your child to receive medical care. Where will you stay? Can you afford to eat out every day? We are here to relieve these worries and financial burden, all in a caring and supportive atmosphere.

Studies have shown that when staying at a Ronald McDonald House, families are able to spend more time at their child’s bedside and participate in their medical care, enhancing children’s and parents’ hospital experience.

The Ronald McDonald Family Room, located on the 14th floor of Carilion Children’s Hospital, offers a place for any adult who has a child in the hospital a place to rest and regroup just steps from their child’s bedside.

In short, thanks to the generosity of volunteers and donors, we are here to keep families with sick children together and near the care and resources they need.

Non-Discrimination Policy

Effective Date: November 13, 2020
Approved by Board of Directors: November 13, 2020
Responsible Center: Governance Committee

Ronald McDonald House Charities® of Southwest Virginia (RMHC-SWVA) is committed to equal access to programs, facilities, admission, and employment for all persons. It is the policy of RMHC-SWVA to maintain an environment free of harassment and free of discrimination against any person because of age, race, color, national origin, religion, veteran status, sex, sexual orientation, physical or mental disability, gender, gender identity or other protected classification.

RMHC-SWVA is dedicated to providing an inclusive and compassionate environment for all volunteers, employees, service providers, contractors and those whom RMHC-SWVA provides services. Equal consideration will be made to any applicant of an RMHC-SWVA program, including a program that includes eligibility criteria. Any such applicant who meets the eligibility criteria will be individually evaluated on a case by case basis without regard to any actual or perceived protected class as described in this nondiscrimination policy.

This nondiscrimination policy shall apply to all RMHC-SWVA Board of Directors, officers, employees, volunteers and vendors who provide support and services to RMHC-SWVA.

Unlawful discrimination or harassment violates the dignity of individuals, impedes the realization of RMHC-SWVA’s mission, and will not be tolerated. RMHC-SWVA will investigate all reports of violations of this nondiscrimination policy and will take appropriate corrective action as warranted. Please direct all inquiries regarding the nondiscrimination policy to the Executive Director’s office, telephone 540-857-0770.

Non-Discrimination Policy PDF

Love Notes from Our Families

"The Ronald McDonald House has been a huge blessing for us the past five weeks. You took a great financial and emotional burden off our hands. We are forever grateful for the hospitality and generosity we received during our stay."

- From A Thankful Family